Well it won't be long until The Reefs re-opens. It is hard to believe April is just around the corner! This week we have welcomed back our staff for training and to help prepare the hotel for your arrival. Everyone has spent some time with Mr. Dodwell and Mr. Tutt, reviewed orientation and had a workshop discussing the hotel's mission, foundations and cornerstones. Each staff member is going to attend a tour of the property, as not all our chefs have seen a guest room and not all housekeepers have been in the kitchen. This will help ensure the staff is up-to-date on the hotel enhancements and feel comfortable answering guest questions. Our goal is for both our guests and our staff to ‘feel perfectly at ease’ at The Reefs.
The Reefs staff is one of our greatest assets and it has been a pleasure to welcome them all back. I spent three days with all 72 staff members and it is great to see the genuine care they have for the hotel and our guests. We all realize that without excellent service, it doesn’t matter how beautiful our property may be. This is why we always have and always will do everything we can to make you ‘feel perfectly at ease’ at The Reefs.
With great anticipation we are getting ready to welcome you back. We promise lots of fun and good memories.
What are your favourite memories of The Reefs or what are you most looking forward to when you visit The Reefs this year? Let us know!
Barb
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